Money Back Guarantee Policy

At PHYRANEX, we are committed to providing our customers with the highest quality products and services. Your satisfaction is our top priority, and we stand behind our offerings with a comprehensive Money Back Guarantee.

Eligibility

To be eligible for a refund, the following conditions must be met:

• The product must have been purchased directly from PHYRANEX.
• The refund request must be made within 30 days of purchase.
• The product must be returned in its original packaging, undamaged, and in saleable condition.
• Proof of purchase is required.

Non-Refundable Items

Certain items are non-refundable due to their nature:

• Gift cards
• Products noted as non-returnable on our website
• Downloadable software products

Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer support team at [email protected] to obtain a Return Merchandise Authorization (RMA) number.
2. Securely package the product and include the RMA number inside the package.
3. Send the package to the following address:

PHYRANEX Returns Department
123 Commerce Street
Business City, BC 98765
United States

Once your return is received and inspected, we will notify you of the status of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Contact Us

For more information about our Money Back Guarantee, please contact us at:

Email: [email protected]

Phone: (555) 012-3456